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Toll *free* number? Hah! Half the organisations I've dealt with lately have been charging me 10p/minute for their bad customer service.

How apropos. I had this exact scenario this morning, and I was calling to close an account.

This really sums up how customer service isn't even part of the customer experience anymore. You inspired me to document my best non-customer service (or is it customer non-service?) story, also known as how I 'closed my account' with an airline.

http://larissagaston.typepad.com/blog/2008/09/flexing-my-cons.html

Right on!

"Customer Service" should overlap with "Toll Free Number".

That's simply brilliant! Your chosen form of expression never ceases to amaze and impress me.

Pragya

I've been there...hell, I WORK there!

If you find yourself totally agreeing with this card, dial 1 now.

My bank resembles your card! Sad...very sad...

It is their pathetic attempt at trying to keep customers: annoy them into giving up. The customers usually don't like them even more.

i thought you meant the blogger account. haha

When I closed an account with a cell phone company called Clearnet (now Fido), there was a small credit on my account. When I called them, I had to enter my account number. When I beeped in my number, it was now invalid. I never did get my money back.

I so resonate with that. Are these copyrighted or can I use this for my profile pic?

How exactly does citation work in this case?